Implementing your agreed approach

The following table sets out nine key steps, associated activities and a proposed timetable for a model implementation process, starting from October 2010.

1. Getting started

By end of October 2010

PCT chief executive and director of adult social services agree that they will work together and provide strategic leadership to the preparatory work. They will identify two or three members of staff who will provide operational leadership and co-ordinate the process (through an Age Discrimination Review Group). These staff should include potential GP commissioners, as well as the lead commissioners for older people’s services, ideally working across health and social care services; equality and diversity leads; personalisation leads and public engagement leads.

It is suggested that the process sets out the approach for the whole health and social care system and is clear about the work to be undertaken by each statutory organisation.

2. Mapping the key steps

By end of November 2010

This small team will decide how the audit tool will be used locally. They will identify the key stakeholders that they want to engage, and start to collect information to support the audit.

The audit tool has been designed for localities to adapt to meet needs and timetables. Localities may want to use the Partnership readiness check [PDF] to help determine whether the local audit can be undertaken on a system-wide basis from the start, or whether an incremental, agency by agency process will work best.

3. Engaging stakeholders

Ongoing but get started as soon as possible

The audit tool includes material and exercises to help engage stakeholders.

These can be used in existing meetings or during a one-off workshop to bring all relevant stakeholders together to explain the process and what’s involved.

4. Making links with other programmes

Ongoing but complete by end of November 2010

The Achieving age equality review report identified that ending age discrimination would be achieved through a better understanding of age within existing work programmes. This toolkit provides initial suggestions on key links.

5. Collecting data

Ongoing but complete by end of December 2010

The audit tool provides advice on collecting data to help inform the self-assessment process.

6. Undertaking the audit

Complete by end of January 2011

The audit tool contains 50 self-assessment areas that can be used flexibly with providers and partners.

7. Preparing an action plan

Complete by end of April 2011

The insight provided by the audit will enable a plan to be produced outlining system-wide actions and specific actions for each statutory organisation.

The plan will address actions to prepare for the new public sector duty (which will come into effect on 1 April 2011) and the ban on age discrimination (in 2012).

You will find more on planning in the ‘Outcomes and actions’ section, together with a downloadable Action planning template (PDF).

8. Sharing the conclusions


It is suggested that conclusions drawn from the audit and action plan are based on indepth, ongoing discussions with key stakeholders, and that the resulting joint, and any organisation-specific action plans, are presented in public.

9. Reviewing progress

Ongoing but crucially before April 2012

Organisations will want to review progress and can use the audit tool to help with this.

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